Alternative Health Quest HIPAA Privacy and Security Policy

Introduction

At Alternative Health Quest, safeguarding your personal health information is a priority for us. We adhere to strict laws designed to protect the privacy and security of your health information. This policy explains how we handle your information and your rights concerning it.

Understanding Your Health Information Rights

As a patient, you have several rights regarding your health information:

  • Access: You have the right to see and get copies of your health records. You may need to request this in writing and might be charged a small fee for the cost of copying.
  • Corrections: If you find errors in your health records, you're entitled to ask us to correct them. We may request your request in writing and provide reasons for the correction. We'll respond within a specified time frame.
  • Disclosure Accounting: You can request a report on how and to whom your health information was shared, excluding shares for treatment, payment, and healthcare operations.
  • Restrictions: You may request limits on how we use and share your health information for treatment, payment, or healthcare operations. We're not required to agree to these restrictions, but if we do, we'll honor them except in emergency situations.
  • Communication: You have the right to request how we communicate with you to preserve your privacy.
  • Sharing List: You can request a list of entities or individuals with whom we've shared your information.
  • Complaints: If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the U.S. Department of Health and Human Services.

How We May Use and Share Your Health Information

We use your health information primarily for treatment, billing, and healthcare operations:

  • Treatment: Sharing information with other healthcare providers involved in your care.
  • Payment: Using and disclosing information for billing and payment purposes.
  • Healthcare Operations: Using information for healthcare operations, such as improving quality.

We may also share information in other situations, like for public health purposes or with law enforcement, but only as allowed or required by law. We’ll get your written permission for other uses and disclosures.

Our Responsibilities

We are committed to:

Maintaining the privacy and security of your health information.

Providing you with this notice of our legal duties and privacy practices.

Abiding by the terms of the current notice.

Notifying you if a breach occurs that may have compromised the privacy or security of your information.

Policy Changes

We may change our privacy policy. If we do, the new policy will be effective for all the information we hold. The updated policy will be available in our office and on our website.

Questions or Complaints

If you have any questions or wish to file a complaint about our privacy practices, please contact our Privacy Officer. You also have the right to file a complaint with the U.S. Department of Health and Human Services. We assure you that there will be no retaliation for filing a complaint.

Contact Information

For more information or to file a complaint, please contact us through our contact information on the website.